We are sharing an update related to the Get Claim API.

What changed

• Expanded the Get Claim API to support the new claim page design requirements

When the claim status is NEEDUSERACTION, the API will now return a new documentNeeded field inside the claim object with 2 properties :

• type - Type of document required by NUA action ( Possible Values: "Medical_Invoice", "Medical_History", "Other_Document", "History_Records" )
• description - Description of an action that the user needs to do to resolve the claim issue

When the claim status is not NEEDUSERACTION, the documentNeeded field will return null

Who is affected

Partners and internal teams are using the Get Claim API for claim page display and new design implementation.

Action Required

No actions required

What changed

• Added support for multiple payout methods
• Added support to specify payout method ID per claim when claim status is CLAIMCLOSEDPAYMENTPENDING
• API docs improvements

Action required

No action required.