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Changelog 03/12/2026

March 16th, 2026

We are sharing an update related to the Get Claim API.

What changed

• Expanded the Get Claim API to support the new claim page design requirements

When the claim status is NEEDUSERACTION, the API will now return a new documentNeeded field inside the claim object with 2 properties :

  • type - Type of document required by NUA action ( Possible Values: "Medical_Invoice", "Medical_History", "Other_Document", "History_Records" )
  • description - Description of an action that the user needs to do to resolve the claim issue

When the claim status is not NEEDUSERACTION, the documentNeeded field will return null

Who is affected

Partners and internal teams are using the Get Claim API for claim page display and new design implementation.

Action Required

No actions required